Frequently Asked Questions
Everything you need to know about your Grumpy Pencil order.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the domestic region. International orders may take 10-21 business days depending on customs processing.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed apparel. Items must be returned in their original packaging with tags attached to be eligible for a full refund.
How do I know which size to choose?
Each product page features a detailed 'Size Guide' button. We recommend measuring a similar garment you already own and comparing it to our charts for the perfect fit.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are your garments sustainably made?
At Grumpy Pencil, we prioritize ethical manufacturing. Our shirts are printed using eco-friendly, water-based inks and our fabrics are sourced from suppliers committed to fair labor practices.
How can I track my shipment?
Once your order ships, you will receive an email containing a tracking number and a link to the carrier's website where you can monitor your package's progress in real-time.